Coollink.ng Job Vacancies & How to Apply

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Coollink.ng Job Vacancies 2019 | The Coollink.ng Jobs recruitment 2019 advertisement has been published for the various positions available below. All Eligible and Interested applicants may apply online for the available vacancies before the recruitment application deadline 2019.

Coollink.ng Job Vacancy Positions 2019 & How to Apply

Below, are the latest updates on Coollink.ng 2019 Jobs Vacancies application form, requirements, eligibility, available positions, qualifications needed, application guidelines, application deadline,  how to apply, closing date, and others important links below on NGloud.com  as well as on the official Coollink.ng Jobs Carriers website / portal for free.

NOTE:

  • Don’t forget that Coollink.ng recruitment 2019/2020 is totally free of charge
  • Don’t send anyone money for this recruitment opportunity.
  • Beware of Fraudsters!!!!
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About Coollink.ng

Coollink is the leading provider of Ka-Band broadband services in Nigeria with a nation-wide coverage through its presence in the major cities of the country.

Coollink.ng Job Positions 2019

Job  Title: Field Support Engineer

Location: Lagos

Job Purpose

  • The Field Support Engineer will be responsible for the scoping, deployment and support of an Office 365 environment for Coollink’s clientele.
  • The position involves proper documentation of activities such as trainings, change management amongst others

 

Education and Experience

  • A minimum of HND or B.Sc in Computer/Electrical Engineering or Computer Science
  • A good understanding of Windows operating systems [Windows 10, Windows Server 2008 etc.]
  • Prior experience as a System Administrator in an Active Directory environment.
  • A good knowledge of Active Directory and Exchange
  • Certifications in Microsoft System Administration/Office 365 will be an advantage

Key Competencies:

  • Ability to identify and resolve hardware related issues involving laptops, desktops and network printers
  • A very good understanding of the Office 365 portfolio including Teams, Azure, Share point etc
  • A good understanding of computer networks
  • Good written and oral communications skills. Should be able to present his/herself in a clear and understandable manner.
  • People management skills is necessary
  • Formal presentation skills
  • Problem analysis and problem-solving.

Responsibilities
Pre-Sales Meetings:

  • Meet with prospective/existing customers for new projects/implementations built around Office 365
  • Prepare BOM (bill of materials)for the Sales Team from which their quotes to the end user is based on.
  • Assist the Sales team in preparing bid documents for prospective clients

Deployment of Office 365 suites:

  • Conduct pre-deployment surveys and planning for implementation
  • Deploy/Implement Office 365 solutions to end users
  • Supervise and manage licenses on behalf of the end users
  • Work with other Stakeholders to ensure that deployment is seamless and manage OEM partners were necessary

Provide 2nd level support for Office 365 clients:

  • Review trouble tickets to ensure that tickets are properly classified and the required 1st level troubleshooting has been carried out successfully
  • Resolve end user issues and update trouble tickets

IT Managed Services:

  • Administer LAN users on the network and resolve all issues that are IT related in the client’s office environment and remote locations
  • Ensure IT equipment have the latest firmware and upgrade when required
  • Ensure all printers, Wi-Fi access points, video conferencing equipment etc. are working properly and resolve issues reported

Documentation:

  • Ensure that proper documentation of IT assets in a client’s environment are kept and up to date
  • Track and create a weekly report showing incident frequencies
  • Recommend ways to manage scarce frequencies in the most efficient manner

Reporting:

  • This is a mid to junior level role with reporting line to the Field Support Coordinator

How to Apply For Coollink.ng Job Vacancies

Interested and qualified candidates should:
Click here to apply online

However, if you have any Feeling regarding the Coollink.ng Recruitment 2019/2020Please kindly DROP A COMMENT below and we will respond to it as soon as possible.

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